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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
  Help keep Scotland’s water cycle running smoothly and stay safe with our simple how-to guides
- Water Usage Calculator
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- Check the quality of your water
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Water Usage Calculator

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In Your Area
In Your Area
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  Our interactive map gives information about supply issues and current investment projects across Scotland
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  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
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Annual Consultative Meeting

Current Service Updates
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About Us
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Contact Us

Education

Your search for 'Shaping the Future' yielded 1333 results:

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Wind

Content Page

What is windpower and how we use it

Statement on Plastics

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Our Position Statement on plastics

Our People

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Our inclusive culture helps our people to thrive at Scottish Water

Water Supply FAQs

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Water Supply FAQs

Septic Tank Services Online Account

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Sign up for a Septic Tank Online Account to easily manage your septic tank emptying services

Reasonable Cost Contribution

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If your development has assets to be vested, check our Scheme of Charges for reasonable cost contribution

Water Technical Standards

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Standards and specifications required when designing new water infrastructure

Asset Plans

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Our approved providers will help you order your asset plan

Surface Water Policy

Content Page

Details of our surface water policy

Scottish Water Rangers and Volunteers Join Forces to Keep Gladhouse Safe and Scenic

News Article Page

31 October 2024

Over 500 meters of aging fencing and wire has been removed from Gladhouse Reservoir by Scottish Water Rangers and volunteers, following feedback from the local community.

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